a. Briefly differentiate between coercive power and reward power. You are the head of an IT company, how can you control the behavior of your employees with the help of coercive power? (Your answer should not exceed 30 lines) (4+6)

b. List down and describe 10 major takeaways of this course that you believe will be helpful in your IT career. (Your answer should not exceed 30 lines).


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