Technology continues to become more and more important within organizations across all industries, and this has given technology leaders more responsibility and more clout. Not all companies consider technology a strategic asset, but the number of companies that still consider technology a commodity (i.e., a standard utility rather than an element that can create value and innovation for the organization) has been decreasing. One important element to increasing the value of technology within an organization is continuously maturing the processes and technologies used. Measuring and reporting on key technology measurements can help organizations on their maturity journey, as well as help show the value of IT.
What are some differences between working for a company where technology is considered a strategic asset versus one where technology is considered a commodity?
In what ways can an intentional, consistent maturity effort help an organization to improve?
How do metrics improve the position of IT within an organization, and what metrics are most valuable to show the overall value of IT?
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