Therapeutic Patient-Centered Communication – Record in your blog journal a communication encounter with a patient that could have been delivered more effectively. Describe verbal and nonverbal communication techniques you used with this patient (no names). For example, did you use active listening responses, questioning, feedback, specialized communication strategies, etc. (refer to chapter 5 in Arnold and Boggs). Include in your blog post:
1. Describe the interaction and communication that occurred (do not use names). Include the verbal/non-verbal interactions and behaviors you and the patient demonstrated.
2. Explain the therapeutic patient-centered communication skill(s) you practiced and used in the interaction. Why did you select this particular communication technique? Was the communication technique effective in this patient encounter or did you need to change your communication approach?
3. How did the interaction make you feel and how do you think the patient felt? Describe your interpretation of the patient’s behavior and evaluate your behavior.
4. What did you learn from the situation? What might you do differently if you were repeating this interaction? How will this experience improve your therapeutic patient-centered communication skills in the future?
5. Self-evaluate your progress on your three personal communication goals thus far this semester. What do you still need to work on to improve your communication in the future?
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